Virtual Hospitals Africa Privacy Policy

Effective Date:  22 December 2024

1. Introduction

Welcome to Virtual Hospitals Africa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use and share it, and your rights regarding your personal data. By using our services, you agree to the collection and use of information in accordance with this policy. Our practices align with local regulatory standards to ensure the safe and ethical use of telemedicine.

2. Our Services

Virtual Hospitals Africa provides a comprehensive telemedicine platform designed to support healthcare professionals and patients through various tools and features:

3. Information We Collect

We collect information about two distinct groups: patients (who do not use the application directly) and health workers, regulators, and pharmacists (who use the application).

4. How We Use Your Information

We use the collected information for various purposes:

5. Sharing Your Information

We may disclose personal information to third parties for a variety of business or commercial purposes.  This includes disclosure:

Provided, however, we only share specific patient information with health professionals with the explicit consent of the patient for that information to be shared with other credentialed health care professionals. We do not share, transfer, or disclose Google user data with any third parties.

6. Access and Security

Access to our platform is by invitation only and restricted to credentialed health workers, regulators, and pharmacists. We are committed to ensuring that your information is secure. We implement various security measures to protect your personal information from unauthorized access or disclosure, ensuring the confidentiality and integrity of your data.  Please note, though, that no internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

7. Data Protection Mechanisms

We implement industry-standard data protection mechanisms to safeguard sensitive data, including encryption, secure socket layer (SSL) protocols, and access controls.

8. Data Retention and Deletion

Virtual Hospitals Africa will retain your information as long as we have a legitimate interest or business purpose to retain the information, or as otherwise allowed by applicable law.  Patients may request that their data be deleted by contacting us using the details provided under the “Contact Us” section of this Privacy Policy. We will respond to and address such requests in accordance with applicable laws and regulations.

9. Sale of Data

We do not sell Google user data or any other personal data to third parties.

10. Your Rights

Virtual Hospitals Africa supports the exercise of your data protection rights in accordance with applicable data protection laws.  Specifically, you have the following rights regarding your personal information:

If you would like to exercise any of your rights or have questions about our privacy practices, you can contact us using the details provided under the “Contact Us” section of this Privacy Policy.  We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable laws and regulations.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: jonathan.tagarisa@virtualhospitalsafrica.org .

By using our services, you acknowledge that you have read and understood this Privacy Policy.